Stanley Lucas


Stanley Lucas
Managing Partner

Stan is an accomplished contact center executive with over 20 years of experience promoting business growth in brands. As a leader at Macy’s, Lane Bryant, and Cacique, he provided their contact centers with direction and strategy to activate insights across their organization. He also specializes in establishing comprehensive Voice of the Customer programs that incorporate customer analytics, qualitative feedback, and quantitative responses with competitive benchmarking to drive strategic marketing and customer experience development.