Inbound Support

We understand the need to deliver on experiences your customers expect and to meet them in their own channels. TMG will help you design a channel strategy that is tailored to your customer and deliver an experience that leverages the most appropriate channels for customer interactions. As you think about efficiency, we will help balance customer experience with cost-effectiveness to select the best channels for each service need. We offer the following service channels:

- Phone

- Email

- Web Chat

- Apple / Google Business Chat

- SMS / Text

- Social Media